Under Irish and European law you have specific rights under The Distance Selling Directive and Regulations
which aim to ensure that you
can expect the same minimum level of protection no matter where a
supplier is based in the EU. These include the right to information, to
right to return goods, and the right to prompt completion. See here for more information.
Our return policy is 100% refund on the safe
return of any product.
But, don't forget to double check ring sizes before you order to avoid
the trouble of having to return incorrect sizes.
We do everything we can to ensure that you receive the product you ordered
in top condition. However, our no quibble guarantee ensures that, if within
30 days you are unhappy with your purchase for any reason and provided it is
returned in its original condition, we will gladly arrange for an immediate
replacement or refund of the complete purchase price (less extra postage
costs). No questions, no
arguments, no problem.
Damaged goods must be notified on receipt and
arrangements made concerning return and refund/replacement.
Returns Mail: Royal Claddagh,
Red Goat Castle, Ballyguyroe South,
Shanballymore,
Co. Cork,
Ireland.
Specials
Special offers are limited to one per order and may not be combined
with other offers.
Orders are processed as soon as possible, however delays may
sometimes arise. You will be notified by email if there is any
unusual delay in your order.
From time to time there are shipping service delays beyond our
control. Please note that we cannot be responsible for any shipping
delays or losses once an order has left us.
You will not be charged until an order is ready to dispatch. No
contract of sale exists before this time (this is not possible with
Paypal which makes an immediate payment). Check
our conditions of sale for more information.
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