Since its inception Royal Claddagh has been listening to customer feedback and comments - and we have tried each step of the way to respond and, where necessary, correct. Please feel free to contact us with any comments or questions you may have or indeed to pass on your stories and reactions for our customer comments page.
About Us
Online since 1999 from our home in Cork, Ireland - the home of the famous Blarney Castle in the little town of Blarney where our own family lived and worked in its famous mills for generations - the Royal Claddagh ring continues the centuries old tradition of the Galway Claddagh dating back to the 17th Century.
Crafted in Dublin by master goldsmiths in the heart of Ireland's capital city since 1907, and hallmarked at Dublin Castle under Irish law dating back to 1637 - in love and friendship let us reign.
Payment is accept by credit card (Amex, VISA, MasterCard and Diners), by debit card (Laser), and by cheque or draft, or by credit transfer from your bank.
The latest secure server technology ensures that your credit card number and other details are strictly secure. We accept a wide range of cards via WorldPlay (part of the Royal Bank of Scotland) secure servers or via PayPal.
For even more security or just to use the convenience of your own account pay via PayPal without forwarding your financial information to us.
Security: When ordering from this secure site you will come across the telltale lock symbol on your browser's status bar whenever you are asked for sensitive credit card information. See our security information page for more information.
Billing: Your credit card bill will be shown as charged by Royal Claddagh.
You will not be charged until an order is ready to dispatch. No contract of sale exists before this time. Check our conditions of sale for more information.
Please address your cheque or money order payable to Royal Claddagh at: Royal Claddagh, Red Goat Castle, Ballyguyroe South, Shanballymore, Co. Cork, Ireland. Orders will not be processed until receipt of payment. If paying by postal order please ensure that it is redeemable in Ireland. To make payments in your own currency please check the daily rates here.
To make payments directly from your bank for the original Euro amount. Contact us for the required banking details. Then once you have made your payment please inform us so that we can validate your order.
Orders can be charged is US Dollars, UK Sterling or Euro. To ensure fixed US Dollar and UK Sterling prices payment via Paypal is required. All non-Paypal orders are charged in Euro - the currency of many European countries since 2002 (o learn more about the Euro see the European Central Bank). If paying by credit card outside Paypal your credit card company will automatically bill you at the current exchange rate (including commission) which is subject to fluctuation beyond our control.
Orders originating inside the European Union are charged Irish sales tax of 21.5%, however their are no import duties or restrictions for customers within the Union.
Tax-Free Shopping: Orders from outside the European Union are entitled to be charged Tax Free. Please note, however, that you remain liable to any local taxes and duties applied at the port of entry.
No. Engraving is great, but best done locally once you are satisfied with the ring and its size and are doubly sure you don't need to return it.
Can I use material from the Royal Claddagh website in my project/site?
If we can help, we will. Please contact us for permission or copyright information on any information and images. Our creative commons licensed gallery of original Claddagh ring stock images is at http://www.flickr.com/photos/royalcladdagh/ (attribution to Royal Claddagh required).
UK: 0709-2291881;
USA: 206-309-0823
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